Shipping policy

All orders are carefully packaged and shipped to you from a small workshop in Spain. We ship worldwide with a range of couriers and our quotes are reflective of the parcel’s weight and the address it is being shipped to. Please note the shipping charges at checkout do not include duty or custom fees that may be incurred on shipments to countries outside the European Union. 
All pieces purchased via La Dichosa Shop may be returned within 15 days of purchase.

RETURN: If you would like to return your order please email ladichosashop@gmail.com with your order number as well as the reason you no longer wish to keep your piece. All return shipping costs will be at the buyer’s expense. Please note that everything should be packaged and returned in original condition. Once the return parcel has been received back in the workshop, you will be refunded the amount paid excluding the initial shipping charges. 

If you received a piece you believe is damaged, please email ladichosashop@gmail.com within 24 hours of receiving the parcel and include your name, order number, a description of the issue as well as a selection of photos. 

La Dichosa reserves the right to deny any request of return, exchange or repair if it is not in line with all of the above. 
If you require any assistance or would like to know more about our shipping arrangements please email ladichosashop@gmail.com